Privacy Policy for Callie

Effective date: May 2025

Callie ("we", "us", or "our") is an AI-powered assistant that helps you make everyday phone calls — like booking a table, canceling an appointment, or getting information. This Privacy Policy explains how we handle your data.

1. What We Collect

We may collect the following information when you use Callie:
- Basic account info (name, email, login provider like Google or Apple)
- Your requests or instructions
- Transcripts of calls made on your behalf (displayed only to you)

2. What We Don't Collect

• We do not collect, store, or access any audio recordings
• We do not sell or share your personal data with third parties

3. How We Use Your Data

• To deliver and display call results (e.g., transcript or booking confirmation)
• To improve app performance and support you

4. Use of Anonymized Data

We may use fully anonymized call transcripts to improve our AI systems.
- This data is stripped of all personal information (such as names, phone numbers, addresses, or other identifiers) and cannot be linked back to any individual.
- We never use raw or identifiable personal data for AI training or analytics.

5. Data Storage and Security

We store data securely using industry-standard encryption and access controls. You can request to delete your data at any time.

6. Deleting Your Account

To delete your account and associated data, email us at tech@getcallie.app with the subject "Delete My Account."

7. Changes

We may update this policy. If we do, we'll update the date above and post a notice in the app.

Questions? Contact us at tech@getcallie.app